Customer Support Admin
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Recent activity by Customer Support Admin-
How can I access and start using my Virtual Card?
Do online transactions with your LuLu Money PH virtual card. Access it easily: Step 1: Tap Virtual Card on your LuLu Money dashboard Step 2: View your virtual card and set it up according to your ...
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Where in the Philippines can I cash in?
Top-up your wallet conveniently from local branches or accredited local partner branches: To Cash-In at a local LuLu Money branch: Step 1: Go to any local LuLu Money branch. Check our branches ...
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How can I receive foreign remittances?
You can now receive foreign remittances from your loved ones from the UAE (and soon other countries) with these easy steps: Step 1: Ask the sender to go to any LuLu Money branch or LuLu accredit...
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Can I cash out my money?
Conveniently take out cash from your wallet at our local branches: Step 1: Go to any local Lulu Money Branch. Search for the branch nearest you: https://lulumoney.com.ph/branch-locator/ Step 2: As...
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How do I send money to another LuLu Money Wallet?
Send money conveniently to anyone with the LuLu Money app in 5 easy steps: Step 1: Tap Send Money on your LuLu Money dashboard Step 2: Choose To Other LuLu Money Wallet Step 3: Enter the LuLu Mone...
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How do I log in to my LuLu Money app?
Now that you’ve created your account, it’s time to log into your LuLu Money Account. If you are logging in for the first time or you have logged out of your device: Step 1: Launch the app and en...
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When will other services like buying of load and bills payment be available?
We have so many exciting services coming your way! When they become available, you will receive an in-app notification about it so you can start using them immediately. Stay tuned!
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Can I send money to a local bank account?
Yes, you can send money to any of our partner banks from the convenience of your LuLu Money app. Here’s how: Step 1: Tap Send Money on your LuLu Money dashboard Step 2: Choose To Bank and Other E-...
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I have my PIN but I’d like to change my PIN. How do I do it?
Looking at changing your current MPIN? Here’s how: Step 1: Open your LuLu Money PH app and tap the profile picture icon found at the upper left of the app to reveal the hidden menu. Step 2: Tap Ch...
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How can I send money to another e-Wallet?
Your LuLu Money PH app can send money to other e-wallets with just a few taps. Here’s how: Step 1: Tap Send Money on your LuLu Money dashboard Step 2: Choose To Bank and Other E-Wallets Step 3: S...